MEMO

     MEMORANDUM                                                           

To:                  All Customer Service assistants                                                       Business Minds

From:             Executive Manager, Human Resource Development

Date:              01 June 2013

Subject:         Web 2.0 Strategy – Developing a Web site for Marketing.

Professor S.D. Karunanayake, the consultant who attended last week's status meeting will be available for another meeting on next Monday, 2013.06.10. He has helped a number of customer service organizations, in creating web sites to suit their marketing needs through the use of technology beyond the static pages of earlier web sites.

We should grab this opportunity to learn more about Web 2.0 tools for a better customer service. I request everyone to prepare some intelligent questions ahead of time and forward them to group e-mail so our department adviser Mr. Samarajeeeva can think about them before the meeting. I expect your active participation for this discussion.

Details
Date:               Monday  2013.06.10
Time:              10.00 AM to 11.30 AM
Venue:            2FL Conference room